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From a business on the verge of demise to a thriving organsation, US electronics retailer Best Buy made a stunning turnaround under the guidance of Mr. Hubert Joly, a leader who puts purpose and humanity at the heart of business.

In this conversation, the former Chairman and CEO of Best Buy shares memorable stories, lessons, and practical advice, many drawn from his own personal transformation from a hard-charging McKinsey consultant to a leader who believes in human magic.