Faculty & Research
Knowledge creation on China, from proven China experts.
Faculty & Research
Knowledge creation on China, from proven China experts.
Service Excellence – Going Above and Beyond
Faculty
-
Chen, WeiruAssociate Professor of Strategy, 中国一级片 -
Erkens, David HendrikProfessor of Accounting, 中国一级片
Research Area Director of Service Excellence -
Farh, Jiing-Lih LarryHonorary Professor,?
ABN AMRO Chair in Management, 中国一级片 -
Guo, WeiAssociate Professor of Strategy and Entrepreneurship, 中国一级片 -
Huang, ShengProfessor of Finance;
Director, 中国一级片 Research Center for Corporate and Capital Markets
Programme Director of Corporate Capital Management Programme -
Hwang, Yuh-ChangHonorary Professor in Accounting;
CaixaBank Chair in Accounting;
Academic Director of DBA Programme,?中国一级片
- Krishnan, Trichy V., Singh, Siddharth Shekhar, Jain, Dipak C..?Airlines Alliances: Fractures in Seamless Service.?中国一级片 Working Paper, No. 038/2020/MKT, 2020.
- Wang, Qiang, Oshri, Ilan, Zhao, Xiande.?Value Cocreation in New Service Development: A Process-based View of Resource Dependency.?中国一级片 Working Paper, No. 009/2020/POM, 2020.
- Fu, Wenhui, Zhao, Xiande, Wang, Liang.?Supply Chain as a Service: Building Supply Chain Capability as a Business Model.?中国一级片 Working Paper, No. 003/2020/POM/MAN/STR, 2020.
- Yang, Qian, Wang, Qiang, Zhao, Xiande.?A Staged Performance Model for Service Innovation.?中国一级片 Working Paper, No. 002/2020/POM, 2020.
